Shipping & Cancellation Policy

Domestic Shipping

We ship all across India using trusted courier partners including Delhivery, India Post, and other major logistics providers.

• Dispatch Time: Please allow 1–3 working days for processing and dispatch of your order.
  • Orders placed before 12 PM on business days are usually shipped the same day.
  • Orders placed after 12 PM, or on Sundays/Holidays, are shipped the next business day.
• Delivery Time: Typically 2–7 working days, depending on your location.
  Remote or rural areas may take longer.
• Shipping Charges:
  • Local (Madurai City):
    • Free shipping on orders above ₹200.
    • Orders below ₹200 will incur a ₹30 shipping charge.
  • Tamil Nadu (Outside Madurai):
    • Free shipping on orders above ₹300.
    • Orders below ₹300 will incur a ₹50 shipping charge.
  • Neighbouring States (Kerala, Karnataka, Andhra Pradesh):
    • Free shipping on orders above ₹500.
    • Orders below ₹500 will incur a ₹70 shipping charge.
  • Rest of India (North India):
    • Free shipping on orders above ₹800.
    • Orders below ₹800 will incur a ₹90 shipping charge.
  • Note: Cash on Delivery (COD) is not currently available.
• Courier Selection: If your location is only serviceable via India Speed Post, please mention it in the order notes at checkout.
• We do not process urgent delivery requests. Bulky products may be shipped via surface transport, which could take 7–10 days.
• Tracking: Tracking details will be shared via email once your order is dispatched.
  For questions, contact us at 📧 support@findurbest.shop

Order Cancellation Policy

At FindUrBest, we begin processing orders immediately after they are placed to ensure fast delivery.

• Orders can be cancelled within 2 hours of placing, only if the order status is still pending.
• Once an order is processed/shipped, cancellations are not allowed.
• To request cancellation, email us at support@findurbest.shop with your Order ID.

Note: Approved cancellations will incur a 10% restocking fee (excluding shipping).

Important Notes

We reserve the right to cancel an order if:

• The item is out of stock.
• Payment is not verified.
• Delivery is not possible to the given address.

Unforeseen Delays: We are not responsible for delays due to:

• Natural calamities
• Logistics strikes
• Incomplete address/incorrect phone number
• Force majeure or government action